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Business, Innovation

OnStar, it’s pretty cool

03.27.06 | Comment?

In the beginning of February, I bought a new vehicle – a GMC Sierra pickup. You may ask yourself, “why would a tech guy buy a truck?” And that would be a fair question.

The answer is I’ve been driving trucks my entire life, having grown up in the state of Ohio in and around farms. In California, I’ve discovered that having a truck is incredibly valuable, from routine hauling of items (my wife’s latest garage sale/auction score) to the mundane (trash to the dump) to the fun (dog and surf board/kayak) to the beach.

One of the reasons I chose this truck rather than say the traditional Ford F150 was because I wanted to see how OnStar worked when you live with it day to day. It’s one thing to see a demo, it’s another thing to actually attempt to use the service day in and day out. (BTW, I got a GREAT overall deal on the truck too, the “other” reason I chose it…) I’m delighted that OnStar is also a Sun customer, so much the better to make our customers successful.

For those of you who don’t know what OnStar is, it’s a telemetry and communications package built-in to vehicles that enable a number of services like remote diagnostics, presence, alarms, and communications services. As a subscriber, you can choose from one of two services, Safe & Secure or Connections & Directions.

I really admire the OnStar marketing and demand generation team, they’ve made this a household brand and the on-air testimonials work. Evidence, my spouse, who could care less about cars or technologies, said “Oh, great, OnStar, now someone will know if we crash and help.” I nearly dropped my drink when she said that.

The point to this post is this, when you think about the Sun Connection, I’d like to take everything that is good in my OnStar experience and translate that to Sun’s technologies. We’re already enroute, Sun Connection is now embedded in Solaris 10 and beyond. This provides great coverage of our software and hardware, but, there are more products coming with Sun Connection embedded. We’ve got a great service in the market with Sun Update Connection and more to come. It’s an exciting time to be working in this space, I absolutely can not wait to talk about some of our new services soon to appear. (Hint: Get a My Sun Connection account now, they’ll appear in the Fresh Tools tab far in advance of release.)

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